Mobile App Development
Custom mobile applications for drivers, managers, and customers. Built for iOS and Android, designed for Australian logistics operations.
Driver Apps
Route navigation, job acceptance, proof of delivery, and communication tools for drivers.
Manager Apps
Real-time fleet monitoring, dispatch management, and performance analytics on the go.
Customer Portals
Allow customers to book, track shipments, and receive real-time updates via mobile.
Our Mobile App Technology
Modern frameworks for high-performance logistics apps
Platforms & Frameworks
- iOS: Swift, SwiftUI
- Android: Kotlin, Jetpack Compose
- Cross-Platform: React Native, Flutter
- Backend: Node.js, Python, .NET
- Database: PostgreSQL, MongoDB
Core Features
- Real-Time GPS: Live tracking
- Offline Mode: Works without internet
- Push Notifications: Instant alerts
- Camera Integration: POD capture
- Signature Capture: Digital signing
Security & Performance
- Authentication: Biometric, 2FA
- Encryption: AES-256 data security
- API Security: OAuth 2.0, JWT
- Performance: 60 FPS smooth UI
- Battery Optimized: Minimal drain
Development Process
- Discovery: 2 weeks requirements
- Design: 3 weeks UI/UX
- Development: 8-12 weeks build
- Testing: 2 weeks QA
- Deployment: App Store submission
Mobile App Success Stories
Real Australian logistics apps we've built
Driver App - Brisbane
Challenge: Paper-based delivery process
Drivers using paper manifests, no real-time visibility, manual POD collection taking hours, lost paperwork causing billing delays.
Mobile App Impact:
- ✓ POD capture instant (was 24+ hours)
- ✓ Driver productivity up 35%
- ✓ Billing errors reduced 92%
- ✓ Customer satisfaction up 40%
"App paid for itself in 3 months. Drivers love it." - Operations Manager
Customer Portal - Sydney
Challenge: Poor customer visibility
Customers calling constantly for updates, high support costs, no self-service options, losing business to tech-savvy competitors.
Portal Results:
- ✓ Support calls reduced 65%
- ✓ 12K downloads in 6 months
- ✓ Customer retention up 28%
- ✓ New bookings via app: 45%
"Customers love tracking their shipments. Game changer!" - CEO
Manager Dashboard - Melbourne
Challenge: No mobile fleet visibility
Managers chained to desks, couldn't monitor fleet remotely, slow incident response, poor work-life balance.
Mobile Dashboard:
- ✓ Real-time fleet visibility 24/7
- ✓ Incident response time halved
- ✓ Manager satisfaction up significantly
- ✓ Work-life balance improved
"Finally have work-life balance. Monitor fleet from anywhere." - Fleet Manager
Mobile Apps by Use Case
Driver Apps
- Job assignment & acceptance
- Turn-by-turn navigation
- POD capture (photo, signature)
- Barcode scanning
- Vehicle inspection checklists
- Hours of service tracking
Customer Portal Apps
- Real-time shipment tracking
- Booking & scheduling
- Invoice & payment
- Document access
- Push notifications
- Rating & feedback
Warehouse Apps
- Inventory management
- Pick & pack workflows
- Receiving & putaway
- Stock take & cycle counting
- Barcode/RFID scanning
- Label printing
Manager Dashboard Apps
- Live fleet map
- Driver performance metrics
- Real-time alerts
- Job dispatch
- Financial dashboards
- Report generation
Field Service Apps
- Work order management
- Asset tracking
- Time & expense capture
- Parts inventory
- Equipment maintenance
- Customer signatures
Sales & Quoting Apps
- CRM integration
- Instant quotes
- Digital contract signing
- Lead tracking
- Product catalog
- Offline capabilities
Mobile App Development FAQs
How long does it take to build a mobile app?
Timeline depends on complexity. Simple driver app: 8-12 weeks. Medium customer portal: 12-16 weeks. Complex multi-feature app: 16-24 weeks. We start with 2-week discovery to define requirements and provide accurate timeline. Most logistics apps launch within 3-4 months from kickoff to App Store approval.
Do we need separate iOS and Android apps?
Not necessarily. Cross-platform frameworks (React Native, Flutter) let us build once and deploy to both iOS and Android, saving 40-50% on development costs. We recommend cross-platform for most logistics apps unless you need specific native capabilities. Native apps provide better performance for complex features like real-time GPS tracking.
How much does mobile app development cost?
Costs vary by scope. Basic driver app: $30,000-60,000. Customer portal: $50,000-100,000. Complex enterprise app: $100,000-250,000+. Cross-platform development costs 40-50% less than building separate iOS and Android apps. Price includes design, development, testing, and App Store deployment. Ongoing maintenance: $1,000-5,000/month.
Can the app work offline?
Yes! Offline capability is essential for logistics apps. Drivers often work in areas with poor connectivity. We build apps that cache data locally, allow offline data entry, and sync automatically when connection returns. Critical for rural deliveries and warehouse apps. All data is encrypted on device for security.
How do you handle app updates and new features?
We provide ongoing maintenance and feature development. Minor updates (bug fixes, UI tweaks) deploy continuously via over-the-air updates. Major features require App Store approval (7-14 days). We maintain staging environment for testing. Most clients budget $2,000-10,000/month for ongoing development and support depending on needs.
Can you integrate with our existing systems?
Absolutely! We integrate with TMS, WMS, ERP, CRM, and accounting systems. Use REST APIs, GraphQL, or direct database connections depending on your systems. Common integrations: fleet management software, GPS hardware, payment gateways, and booking systems. Most integrations take 1-2 weeks to implement and test.
What about app security and data privacy?
Security is paramount. We implement: biometric authentication (Face ID, fingerprint), end-to-end encryption (AES-256), secure API communications (SSL/TLS), OAuth 2.0 authentication, and compliance with Australian Privacy Act. All apps undergo security audit and penetration testing before launch. OWASP Mobile Top 10 compliance standard.
Do you provide training for our staff?
Yes! Training is included. We provide: administrator training (system setup, user management), driver/user training (app usage, workflows), train-the-trainer programs, video tutorials and documentation, and ongoing support via phone/email/Teams. Most users become proficient within 30-60 minutes due to intuitive design.
What happens after the app launches?
We provide comprehensive post-launch support: 30-day warranty period for bug fixes, ongoing maintenance contracts available, feature enhancement roadmap, performance monitoring and optimization, regular OS compatibility updates, and App Store management. Typical support: $1,500-5,000/month depending on app complexity and user base size.
Can users rate and review deliveries in the app?
Yes! Customer feedback features are common. We implement: star ratings, written reviews, photo uploads for damage claims, real-time satisfaction surveys, automated follow-ups, and integration with customer service systems. Feedback appears in manager dashboards. Great for measuring service quality and identifying training opportunities.
From Concept to App Store in 12 Weeks
Fast development with Australian design standards and user experience best practices.